You can also see cover details in Settings on your iPhone, iPad or iPod touch. You can also check the same coverage details using the Apple Support app for iOS. You can see details about the support that you're eligible for including hardware repairs and technical support. For an individual owner, the new My Support experience is greatly improved. Still, it is now harder to find out the coverage status of devices including those owned by friends and family as it requires the Apple ID username and password. A known scam would see the seller apply for an AppleCare protection plan, and let the buyer check its validity, only to refund the plan and cancel after the sale was confirmed. However, this was never a foolproof method. The My Support portal also lists recent activity regarding repairs or support sessions within the last three months.īefore the changes, second-hand buyers could use the AppleCare coverage checker utility as a way to see if a device being sold online (through eBay etcetera) was as described. The site also includes helpful alerts about AppleCare deadlines, such as a notification reminding iPhone X owners that they only have a few days left to add AppleCare+. This portal lists all devices associated with the Apple ID, allowing users to simply click on them to check their coverage. The old URL now redirects to the new My Support portal. The change comes as part of a design overhaul to the support page. This was especially useful for second-hand buyers. Previously, users could check the warranty of an iPhone using just its serial number or IMEI. In an update to its warranty coverage utility, Apple now requires users to log in with the Apple ID associated with a device before being able to check its warranty coverage status.

Apple serial number warranty